➤ The Westin Resort & Spa Cancun | Cancún
Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property while Premium high-speed WiFi has an extra cost.
The Westin features bright and airy guestrooms containing attractive contemporary decor. Feel welcomed with warm lighting, beautiful botanical arrangements, signature music, and the resort's calming white tea scent.
Guests can enjoy a wide variety of international cuisine at one of the specialty restaurants on-site. From traditional Mexican food to exotic fruits and delicious fish and seafood. Every dining experience includes over the top Caribbean Sea views.
Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site Heavenly Spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more. Experience an unforgettable Cancun getaway at Westin.
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Room choices in The Westin Resort & Spa Cancun
The Westin Resort & Spa Cancun services
Internet | WiFi is available in all areas and is free of charge. |
Bathroom | Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower |
Bedroom | Linen, Alarm clock |
View | View |
Outdoors | Beachfront, Sun terrace, Private beach area, Terrace |
Activities | Bicycle rental, Beach, Tennis equipment Additional charge, Kids' club, Water sport facilities on site Additional charge, Snorkelling Additional charge, Diving Additional charge, Table tennis, Golf course (within 3 km) Additional charge, Tennis court Additional charge |
Living Area | Desk |
Media & Technology | Flat-screen TV, Cable channels, Radio, TV |
Food & Drink | Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker |
Parking | Free private parking is possible at a location nearby (reservation is not needed)., Accessible parking |
Reception services | Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
Entertainment and family services | Babysitting/child services Additional charge |
Cleaning services | Ironing service Additional charge, Dry cleaning Additional charge |
Business facilities | Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | 24-hour security, Safety deposit box |
General | Air conditioning, Non-smoking throughout, Car hire, Packed lunches, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Iron, Room service |
4 swimming pools | Open all year, Pool with view, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Open all year, All ages welcome, Sun loungers or beach chairs, Open all year, All ages welcome, Pool with view, Sun loungers or beach chairs, Open all year, All ages welcome, Pool with view, Sun loungers or beach chairs |
Wellness | Kids' pool, Fitness, Spa/wellness packages, Steam room, Spa facilities, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi, Spa and wellness centre Additional charge, Solarium, Fitness centre, Sauna Additional charge |
Languages spoken | English, Spanish |
The Westin Resort & Spa Cancun conditions
Check-in | From 16:00 |
Check-out | Until 10:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
Age restriction | The minimum age for check-in is 18 |
Pets | Pets are not allowed. |
Groups | When booking more than 9 rooms, different policies and additional supplements may apply. |
Accepted payment methods | Cash The Westin Resort & Spa Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
What is the average price to stay at The Westin Resort & Spa Cancun?
The average price is 133 usd for the next dates. To know more details, please enter your arrival and departure dates.
Is there a wifi connection in The Westin Resort & Spa Cancun?
WiFi is available in all areas and is free of charge.
Is there free parking at The Westin Resort & Spa Cancun?
Free private parking is possible at a location nearby (reservation is not needed)., Accessible parking
Are pets allowed on The Westin Resort & Spa Cancun?
Pets are not allowed.
What is the check-in time at The Westin Resort & Spa Cancun?
From 16:00
What is the check-out time at The Westin Resort & Spa Cancun ?
Until 10:00
Guests are asking...
Is there in room WiFi
Dear Guest, Thank you for choosing us and contacting us. We do offer WIFI at the rooms and lobby. We remain at your disposal Be well Social Media Coordinator
Hi, do you guys offer covid testing? If yes, what is the price?
Hello. We can provide you the laboratories information that do the COVID testing, some of them do the test at the hotel.
how far is the resort from airport.
The hotel is 10 minutes from the airport.
I only see 1 king bed. What is in the 2nd bedroom
The two bedroom has 2 king size beds plus one double sofa bed.
Do you have balconies or is it certain rooms ?
Yes, some rooms have balconies.
It’s say 2 double but 1 Full bed , what does that means? Is it 2 beds?
The double bed has 2 beds.
Our flight arrives around 9am, I noticed the check-in is very late(4pm) Is it possible to check-in earlier?
The early check-in is upon availability.
Hi, do you provide rapid Covid testing? And how much is it?
We don't offer COVID tests. But we can provide you a list of the laboratories that have the service.
Is there a shuttle bus to and from airport.
The hotel doesn´t have a shuttle from and to th airport but the Concierge staff of the hotel can offer you transportation.
How far is the Westin from the Airport? And do they have their own shuttles from the Airport to the hotel and back again?
The airport is 10 minutes from the hotel. The hotel doesn't have shuttle.
Is there a King and a Queen bed in the room or is it only one bed?
The room described as "Habitación con vistas a la laguna - 1 cama extragrande" is with a king bed.
Is the price for USD??
If is in USD dollars it is specified next to the room rate.
Is it really all inclusive? Food drinks amenities what is all inclusive included
Dear guest, We do not have all inclusive in this property. Greetings!
So does the room I booked have 2 beds or just 1? It’s the “Guest room, 2 double, Lagoon view”
The Double room has 2 beds.
After all the news on the hurricane that’s currently taking upon your coast what’s the weather like right now? We are going the week of November 6
Hello. Fortunately we didn't have damages with Zeta hurricane.
do we have to take a covid test upon arriving to the hotel?
Dear Customer; For now, this Resort has not adopted restrictions for the entry of visitors. Regards!
Hello, what nationalities are currently prohibited to book a room at your hotel? What additional documentation may be required? BR
Hello. At this moment México has not adopted restrictions for the entry of visitors.
Is the hotel with the facilities opened? Such as swimming pool, restaurants, and other activities? Thank you
Hello, many facilities and activities are open. Please enter to the hotel web page to verify which amenities are available.
How far is the centre from the hotel?
The hotel is 20 kms far of the downtown, around 20 minutes by car.
I want to book a room for 4 people but it shows only 1 full bed.
You have to reserve a double room.
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